The emergency number “112” is the only emergency number you can call for free in all European countries if you need urgent help from the fire brigade, a medical team or the police.

When you call the emergency number 112 in Belgium for the police, you are redirected to the emergency number 101. Because of this, valuable time may be wasted. We therefore advise you to directly call the emergency number 101 for urgent police assistance.

With one single call you get all the help you need.

When you are in distress and you call the emergency number “112”, then provide the operator in the emergency centre with the necessary information. On the basis of this information, this operator determines what kind of assistance you need. This operator then sends a medical team, the fire department and/or the police to come and help you.

You can call the emergency centres 24h/24 and 7d/7 for assistance.

The operators in the emergency centres are always there to help you when you are in distress. They will reassure you, they will tell you what to do and they will notify the necessary emergency services.

112 Kids: Teach children to save lives

On our website, you will find teaching materials, games and a quiz that will allow you to teach children when to call 112 and what to say to the operator.

You will also discover a 112 Kids video where a young rapper tells the story of Freddy, inspired by the 6-year-old Shayan from Spa. This brave boy saved his mother because he knew how to dial the emergency number 112.

You will find more information here.